Privacy Policy

Your privacy matters to us — no funny business here! At Xtra Mile Moving, we only collect the info we need to give you a great moving experience, and we’ll NEVER sell your personal details to spammers or shady third parties. Here’s the plain-English rundown of how we handle your information.

What Information We Collect

When you request a quote, call us, or fill out a form on our site, we may collect your name, phone number, email address, and the details of your move (like your current and destination ZIP codes, move date, and home size). If you contact us by phone or email, we keep a record of that conversation so we can serve you better. We may also collect basic, non-identifying technical information through standard website analytics — things like which pages you visited and what type of device you used.

How We Use Your Information

We use the information you give us for one main reason: to provide you with moving services and a great experience. That means preparing your quote, scheduling your move, communicating with you about your job, processing payment, and following up to make sure you were happy. We may occasionally reach out with helpful information or special offers — but you can opt out of those anytime, no hard feelings!

How We Protect Your Information

We take reasonable steps to keep your personal information safe and secure. Your details are stored securely and accessed only by the Xtra Mile team members who need them to do their jobs. We do NOT sell, rent, or trade your personal information to third parties for their marketing purposes. Period.

Sharing With Service Providers

We may share limited information with trusted partners who help us run our business — for example, a payment processor to handle your credit card, or a software provider that helps us schedule moves. These partners are only permitted to use your information to perform services for us, and they’re required to keep it confidential.

Cookies & Website Analytics

Like most websites, ours may use cookies and analytics tools to understand how visitors use our site so we can make it better. These tools collect anonymous, aggregated data. You can disable cookies anytime in your browser settings — our site will still work just fine!

Your Choices

You’re always in control. You can ask us to update or delete your personal information, or to stop sending you marketing messages, simply by contacting us. We’ll take care of it promptly.

Questions?

If you’ve got any questions about this privacy policy or how we handle your information, just reach out! Call us at (888) 711-4778 or email [email protected]. We’re happy to help, neighbor!

This privacy policy may be updated from time to time. Any changes will be posted right here on this page.